CRISIS MANAGEMENT SERVICES


Brown, Nelson & Associates, Inc., was founded in 1985 by Guy Brown and George Nelson, two of Houston’s most experienced communicators. Today it is listed among Houston’s top three public relations counseling firms – providing quality services at reasonable cost to clients.

Brown Nelson specializes in PR for petrochemical,
maritime, business-to-business, energy, and professional services.

We are most frequently asked to provide these crisis management services:

Planning
Media Relations
Training, including drills and exercises
Management Counseling, including Worst Case Scenarios
Litigation Communications
Public Affairs
Community Relations


Brown Nelson manages crises – not as a sideline – as a specialty: marine disasters, plant explosions, fires, internal scandal, homicides on property, transportation accidents, and environmental “bomb throwers.”

Brown Nelson’s response team operates on North America’s coasts and major waterways/pipelines and worldwide – wherever a client needs us.

One phone call to our 24-hour number in Houston quickly gets a team on-site that merges Brown Nelson’s crisis management skills with local experts to counsel clients through local politics and media interests.

Meanwhile, back in Houston a team of senior PR practitioners, most with extensive energy industry experience, are operating a media center – a dependable and helpful source of facts the media can contact 24 hours a day.

Clients call upon Brown Nelson when they are really serious about crisis response.

Typically, clients call Brown Nelson Crisis Management for these kinds of problems…

Client 1: A crude oil or product tanker operator shipping into one or more US ports. Operates under OPA ‘90 rules. Has NO public relations on-staff support.
Solution: Contract with Brown Nelson to provide internal public relations response plan, 24-hour on-scene response capability, drill/exercise support, and media training for key personnel.





Client 2: A chemical company with LIMITED on-staff public relations capabilities.
Solution: Contract with Brown Nelson to assist in the integration of public affairs plans into company’s overall response plan, provide 24-hour on-scene supplement to company’s PR response capability, assist in drill/exercise activities as part of company team, and media training for key company and PR personnel.





Client 3: A US company which is internally addressing the subject of crisis response. The company has LIMITED public relations resources but no crisis expertise nor sufficient support staff to handle a major event.
Solution: Contract with Brown Nelson to assist in the integration of public affairs plans into company’s overall response plan, provide 24-hour on-scene and headquarters supplement to company’s PR response capability, assist in drill/exercise activities as part of company team, and media training for key company and PR personnel.




If Brown Nelson has a crisis response underway, you can watch it develop here.